Harald

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    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

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    Harald commented  · 

    wow …
    closing chrome & closing and re-opening safari seemed to fix the bug.
    not very cool, but better than nothing …

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    Harald commented  · 

    shift + Mouse drag … dos not scale proportionally any more!
    alt + shift + Mouse drag … does not duplicate any more!
    cmd + shift + Mouse resize is not proportionally any more and content of frame does not scale!

    these functions are critical!
    even in older versions of indesign this does not work anymore since the update to 2020 …

    … how can i fix this?

    can you fix this!?

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    Harald commented  · 

    I updated to Indesign 2020 … now: Proportional Scaling Using Shift+Mouse does not work. Duplicating using Alt+Shift+Mouse does not work. Moving objects in same Line using Shift+Mouse does not work.

    These are critical features – why won't they work anymore?
    Even in Indesign 2019 they don't work anymore since the update …

    Harald supported this idea  · 

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