Maartje

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  1. 1 vote
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    5 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2 (build 324), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?

    Adobe InDesign team

    Maartje commented  · 

    I already downloaded the newest version of Indesign, this did not help. Every time when I try to export a layer, it crashes after a minute. Also when I try to delete a layer, it crashes without generating a crash report.

    I already send a lot of crash reports, but I don't have the idea Adobe does anything with it.
    I never receive an e-mail about it. It is very annoying since I can not work like this!!

    Maartje commented  · 

    any news when this bug will be fixed?

    Maartje shared this idea  · 
  2. 13 votes
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    13 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

    Maartje supported this idea  · 
    Maartje commented  · 

    I still have this problem that Indesign crashes after relinking a document, using the newest update of Indesign CC (it's now 2019). Adobe please fix this error it is very annoying!

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