Maartje

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  1. 1 vote
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    6 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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    Maartje commented  · 

    I already downloaded the newest version of Indesign, this did not help. Every time when I try to export a layer, it crashes after a minute. Also when I try to delete a layer, it crashes without generating a crash report.

    I already send a lot of crash reports, but I don't have the idea Adobe does anything with it.
    I never receive an e-mail about it. It is very annoying since I can not work like this!!

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    Maartje commented  · 

    any news when this bug will be fixed?

    Maartje shared this idea  · 
  2. 13 votes
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    13 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

    Maartje supported this idea  · 
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    Maartje commented  · 

    I still have this problem that Indesign crashes after relinking a document, using the newest update of Indesign CC (it's now 2019). Adobe please fix this error it is very annoying!

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