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Susan Gerber

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4 results found

  1. InDesign crashes/freezes on launch all the time

    65 votes

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    55 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

    A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

    We would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

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    Susan Gerber commented  · 

    Same here. Some drop down menus show no information (specifically, Text Wrap) and have to double click to access some features. Using InDesign 17.4.0.51 on iMac OS Monterey (12.5.1).

  2. Exporting to ePub (reflowable) when document has endnotes containing hyperlinks causes InDesign to hang

    18 votes

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    14 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Susan Gerber commented  · 

    I'm having the same problem using InDesign CC2021 on iMac, Late 2015 (OS Mojave 10.14.6). The document has endnotes that work perfectly (round tripping) when exported to epub. When I add a few hyperlinks that appear within the endnotes and export to epub again, the hyperlinks don't work. If I add too many hyperlinks, InDesign freezes.

  3. InDesign 16.1.20 error

    1 vote

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    0 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Admin →
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    Susan Gerber shared this idea  · 

  4. EPUB export with common settings fails validation

    13 votes

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    6 comments  ·  Adobe InDesign: Feature Requests » EPub  ·  Admin →
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    Susan Gerber supported this idea  · 

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