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Susan Gerber

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4 results found

  1. InDesign crashes/freezes on launch all the time

    84 votes

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    66 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

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    Susan Gerber commented  · 

    Same here. Some drop down menus show no information (specifically, Text Wrap) and have to double click to access some features. Using InDesign 17.4.0.51 on iMac OS Monterey (12.5.1).

  2. [ID-4222229]Exporting to ePub (reflowable) when document has endnotes containing hyperlinks causes InDesign to hang

    20 votes

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    16 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Susan Gerber commented  · 

    I'm having the same problem using InDesign CC2021 on iMac, Late 2015 (OS Mojave 10.14.6). The document has endnotes that work perfectly (round tripping) when exported to epub. When I add a few hyperlinks that appear within the endnotes and export to epub again, the hyperlinks don't work. If I add too many hyperlinks, InDesign freezes.

  3. InDesign 16.1.20 error

    1 vote

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    0 comments  ·  Adobe InDesign: Bugs » Document/Pages  ·  Admin →
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    Susan Gerber shared this idea  · 

  4. EPUB export with common settings fails validation

    14 votes

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    5 comments  ·  Adobe InDesign: Feature Requests » EPub  ·  Admin →
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    Susan Gerber supported this idea  · 

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