Megan Quick
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7 votesMegan Quick shared this idea ·
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7 votes
Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:
1. Does it happen with the latest InDesign version 14.0.1 ?
2. Is it document specific or happens with all the documents with PDF download capability ?
3. Which type of accounts are you using : Paid or Trial or something else ?
4. Please specify your Platform, OS version and Browser informationA short video depicting the issue will be very helpful
Megan Quick supported this idea ·