Anonymous
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8 votes
Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
Currently, this issue is observed with the following printers when their drivers are not updated:
• Konica Minolta
• Canon ColorPass
• LANIERIf the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
• Printer driver and printer setup details.
• The configuration of your printer – local, network, or wireless.
• Is the printer configured as your default printer?
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Adobe InDesign TeamAn error occurred while saving the comment -
8 votes
The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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