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  1. 6 votes
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    29 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please send the following information to santalwa@adobe.com :
    • Are you facing issue with InDesign CC 2019(14.0.1.209) and InDesign CC 2018(13.1.0.76)?
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Printer driver and printer setup details.
    • How is the printer configured? (Local/Network/Wireless)
    • Is the printer configured as your default printer?

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  2. 8 votes
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    12 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    InDesign might crash while accessing printer setup or printing with specific printers. The crash is intermittent and specific to Windows only.

    We need some more details to look into this issue. Please share the following information for further investigation:

    Printer driver and printer setup details.
    How is the printer configured? (Local/Network/Wireless)
    Is the printer configured as your default printer?
    Please share the details with us at sharewithID@adobe.com.

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