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Stefanie

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  1. 135 votes

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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.1.2

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you still face this problem.


    Adobe InDesign Team

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    Stefanie commented  · 

    Same here ... hope you'll fix it soon

  2. 38 votes

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    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

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    Stefanie commented  · 

    I have a similar problem. I have updated InDesign up to CC 14 working with Mojave. Since then I can' package my Indesign files anymore.
    The MAC always looses connection to the server. It starts packaging but after few seconds it appears an report that InDesign can't package the file because copying the necessary linked files an the InDesign file isn't possible. The ID file always looses all the linked files, so I have to relink them.

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