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  1. InDesign crashes while accessing printer setup or printing on Windows

    8 votes

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    11 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

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    Ricoh printer support commented  · 

    CC crashes is a common problem that I have faced much time but I solve this problem by visiting the following URL https://printerssupport.org/ricoh-printer-support/

  2. Printing Error: Problem initializing the current printer - Check the system print setting?

    8 votes

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    31 comments  ·  Adobe InDesign: Bugs » Print/Packaging  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
    Currently, this issue is observed with the following printers when their drivers are not updated:
    • Konica Minolta
    • Canon ColorPass
    • LANIER

    If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
    • Printer driver and printer setup details.
    • The configuration of your printer – local, network, or wireless.
    • Is the printer configured as your default printer?
    _
    Adobe InDesign Team

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    Ricoh printer support commented  · 

    I have read your post about printing error. You say that you change a setting. But you need an updated version otherwise you contact tech support team on https://printerssupport.org/ricoh-printer-support/

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