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  1. 13 votes

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    21 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →
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    Hello All,

    Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

    Thanks,
    Abhinav

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    Anonymous commented  · 

    We are using Google Drive Stream and having the same error. InDesign just crashes and gives us an error message saying 'The network connection was lost for the file <file name>, or the file was modified by another process. And then it crashes.
    Is this an issue with Google drive stream?

  2. 1 vote

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    2 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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