On being contacted via email, the user confirmed that the issue is no longer reproducible.
An error occurred while saving the commentLisa commented
I actually have this issue along with InDesign freezing up every time I do something, randomly or not randomly. It also freezes Finder and other software like Chrome and Word. I've done all the updates and nothing has fixed it. I can't find any support on fixing this or any word on updates to resolve these major issues.
I have lost about 1-3 hours a day at my job in just force restating and working with IT only to figure this out myself.
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
Adobe InDesign TeamLisa supported this idea ·