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  1. Can not start InDesign CC 2018

    2 votes

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    6 comments  ·  Adobe InDesign: Bugs » Others  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

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    Anonymous commented  · 

    I'm on W7 and I cannot start Indesign 2018, this include this update.

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    Anonymous commented  · 

    I'm on W7 and have the same issue

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    Anonymous commented  · 

    The link https://helpx.adobe.com/indesign/kb/known-issues-october-2017-release.html is interesting but do not resolve this problem.

    Anonymous supported this idea  · 

  2. Indesign CC 2018 Crash

    24 votes

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    21 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

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    Anonymous commented  · 

    I just got a note from Adobe to update with version 13.0.1.

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    Anonymous commented  · 

    This is the content of the log file
    //=====================================================
    Exception code: C0000005 ACCESS_VIOLATION
    Fault address: 000000007715F90D 01:0004E90D C:\Windows\SYSTEM32\ntdll.dll

    Registers:
    RAX:7FFFFFFFFFFFFFFF
    RBX:000000000025D020
    RCX:0000000000000000
    RDX:0000000000000008
    RSI:0000000000000410
    RDI:0000000000000410
    CS:RIP:0033:000000007715F90D
    SS:RSP:002B:000000000025CE90 RBP:0000000000000008
    DS:002B ES:002B FS:0053 GS:002B
    Flags:00010297

    Call stack:
    Address Logical addr Module

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Hello,
    Indesign 2018
    The program do not start, it crashes at startup.
    Attached is the error log of Indesign

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