Viet Lu
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34 votes
We apologize for the delay in getting this issue fixed.
We're still working on finding a fix for it.
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Adobe InDesign team
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17 votes
This issue has been fixed in the latest release of InDesign - version 18.5 that has just been made available publicly.
Please download this update from Creative Cloud Desktop app to get the fix.
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Adobe InDesign team
An error occurred while saving the comment An error occurred while saving the comment I'm a designer at a publisher where our books are printed in house with Xerox Nuvera 288 Presses.
We're recently facing issues where the press printed out the whole book, but have left a single page blank, randomly. For example: Page 85 in a 200-page-book came out blank, but the rest is alright.
After checking with our press technician and countless hours of troubleshooting, thinking that there are problems with our presses, we finally found out that PDFs that exported from 18.4 version have high tendency to corrupt in random manners. Each time, a different page in a different book went blank.
We finally reverted back to 18.3 and all the issues are fixed. I even reverted back to 18.1 and 18.2 to make sure our theory is right, and yes, 18.4 is the only version that gave us the issue.
We don't know what actually cause the corruption, or just the interaction issues between the PDF of 18.4 and the presses.
Cheers,
Hi guys,
We're still facing the same problem in 18.4 with 18.5 (Images attached below).
In this example, this page 85 went blank every time we ran it through the press when exported with 18.4 and 18.5, but got no problem with 18.3. This error also happened to 9 out of 10 book titles (exported with 18.4 and 18.5) that we print, which is a major issues for our production.
The confusion is, all the content in the black page is text base, no special fonts or images, not font issue or errors came up when we exported it out what so ever.
Cheers,