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Lori Ashcraft

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  1. 84 votes

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    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

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    Lori Ashcraft commented  · 

    Same here! Menu drop downs don't work and ID crashes every few minutes. Literally cannot do my job! Things that don't matter:
    1. Deleting preferences
    2. Restarting
    3. What computer you're using
    4. What fonts you're using
    5. What images you're using
    6. If you have peripherals
    7. Going back to Version 17.1 - does the same thing!

    Just fix the software, Adobe! This is beyond bad. It's unusable. It's embarrassing as a freelancer to tell your client you just can't do the job. You're stealing money from us, Adobe.

  2. 56 votes

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  3. 3 votes

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  4. 2 votes

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