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Hansel Marcek

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  1. 7 votes

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

    Hansel Marcek supported this idea  · 
  2. 1 vote

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    Hansel Marcek shared this idea  · 
  3. 5 votes

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    Hansel Marcek shared this idea  · 
  4. 65 votes

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    There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

    A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

    We would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Hansel Marcek supported this idea  · 
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    Hansel Marcek commented  · 

    I updated too Mac Book Pro Monterey 12.2 and then Indesign went all crazy....

    Same here. Look at my screen shot... All my menus freeze on the screen!!! I have to double click to access my drop down menus from the navigation and still I cannot access sub-menus

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