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Grant Howarth

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  1. Problem with changing the cursor to text

    174 votes

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    184 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

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    Grant Howarth commented  · 

    Simply marking an issue as fixed/resolved does not fix the issue. The only way to work with InDesign is to disconnect my computer from WiFi/internet. No other Adobe tool or software e.g. Axure requires this so it is clearly an INDESIGN issue and I can find dozens of topics on here where you have closed the issue without resolving it. I remember this issue from years ago and encounter it every time I have the misfortune of having to use Indesign. It's truly shocking your QA team consistently misses it. Perhaps check in with the AdobeXD team to see how they respond to bugs.

  2. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

    110 votes

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    122 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

    Grant Howarth supported this idea  · 

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