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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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5 results found

  1. Can't share for review

    19 votes

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    22 comments  ·  Share for Review  ·  Admin →
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  2. Share for Review SYNC Broken

    I use "Share" > "Share for Review" on a Program for review by multiple departments for edits. I received notifications of over 200 edits, but upon opening the InDesign file to begin changes, the "Window" > "Comments" > "Review" Panel data is empty and again says "Create Review".

    So the connection from my online review and the source InDesign is broken. Additionally, there is no option to save that online version as a pdf to import the comments via that option in "Window" > "Comments" > "PDF Comments"

    12 votes

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    6 comments  ·  Share for Review  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We’ve released an update to InDesign – 15.1.2

    Please update to this latest version and see if the issues you were facing earlier have got resolved.

    Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.

    —
    Adobe InDesign team

  3. Share for Review

    After sending out a "Share for Review" in InDesign, I went back to the file after people made comments and when I go to the review, the only option is to create a new review. But if i go to my email notification and click on the link, I can see the review that way. I did not "save as" to the file.

    3 votes

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    1 comment  ·  Share for Review  ·  Admin →
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  4. When I share to review, weird things happen

    I have InDesign 15.1.1 and I've been using the new Share to Review feature often. I've noticed that my text and tables would completely disappear on random pages and the Table of Contents became messed up as well. To make the text reappear, I had to adjust the size of the frame by a pixel or two then it would return. It didn't matter if I made the frame bigger or smaller.

    3 votes

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    1 comment  ·  Share for Review  ·  Admin →
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  5. share for review not working

    So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Try the following solutions:

    SOLUTION 1
    -———
    1. Close InDesign.
    2. Bring up Creative Cloud Desktop (CCD) and Sign out.
    3. Launch InDesign and Sign in here (not from the CCD).
    4. Create a new document.
    5. Open Share for Review panel.

    SOLUTION 2
    -——-
    1) Close InDesign.
    2) Close Creative Cloud desktop app.
    3) Navigate to the OOBE folder located here:
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    4) Delete the opm.db file.
    5) Launch Creative Cloud desktop app.
    6) Launch InDesign

    Please let us know if the above solutions work for you.

    —
    Adobe InDesign team

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