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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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27 results found

  1. Installation Windows Surface ARM

    Make it work on ARM based processors. Bought a new Windows Surface Pro and shocked that your apps are not working...

    Please Please Prioritize this

    2 votes

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    3 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    InDesign Beta 19.5.0.91 is made live on Win Arm machines for English users. Users having their language as EN, can now install and use InDesign Beta on Windows Arm based machines.

    Please share your AdobeID with us at sharewithid@adobe.com so that we can help you gain exclusive access to the InDesign beta version on a Windows ARM machine if you are unable to access the beta app.

    Refer to the following articles for more information:

    • https://helpx.adobe.com/download-install/kb/arm-processors.html
    • https://helpx.adobe.com/indesign/kb/windows-arm-support.html

    -

    Sanyam Talwar (he/him)

  2. InDesign fails to launch due to "Error: 0xc000012f"

    For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
    I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.

    2 votes

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  3. Can not start InDesign CC 2018

    I can not start the InDesign CC 2018 after the update from CC 2017. The program did not start. Nothing happened. Need I some special rights, now? What could be the reason?

    2 votes

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    6 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

  4. Extensions option not showing in "Window" menu

    The extensions option is not showing in the "Window" menu. When I go to Edit-> Menu I can see it as a visible option, but it does not show up. Please provide troubleshooting steps as I need to load a local extension into inDesign.

    Version: 18.1 x64

    1 vote

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  5. file name variable shows extension when placed in another document

    This is specific use that may not apply to most users, but it did work in previous versions. In Indesign 13.0.1, create a file that uses the file name text variable and then place this document into another document. The text variable should show the name of the file minus the file extension, and it shows correctly in the first file. But when you place the ID file into another file, the extension shows. This worked in previous versions of ID and caught me by surprise when it didn't work in the latest version, forcing me to use the additional…

    1 vote

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Issue has been fixed in InDesign’s latest update, Id 13.1
    Please update your InDesign for the resolution of the problem.

    Thanks,
    Abhinav Kaushik

  6. Mp4s don’t appear in exported swfs in indd 2018

    The mp4s did work in indd 2017 and they do still in epub preview. I made identical indd files in 2017 and 2018 and placed several MP4s in both. they all worked in 2017 but in 2018 when activated by a click, button, or controller the poster disappears and the mp4 doesn’t play.
    This happened at school some students were working on the classroom 2017 macs and others their own 2018 windows and mac laptops the test I ran was on windows 10

    1 vote

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,
    Please update to InDesign’s latest update, Id 13.1 for the fix of the problem.

    Thanks,
    Abhinav

  7. splash

    Title: Splash screen/Startup Screen won't go away.

    Description: Whenever InDesign is launched by a script the splash screen stays open indefinitely.

    Steps to reproduce:
    1) Quit InDesign
    2) Make a new AppleScript, with the content:

    "tell application "Adobe InDesign CC 2017"
    launch
    end tell"

    3) Run the script

    Result: InDesign launches, but the splash screen never close

    Expected result: InDesign should launch, but the splash screen should hide, once the launch is completed.

    1 vote

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    Closed: Fixed  ·  amaarora responded

    Hi,
    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

    -Aman

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