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Michael Beck

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  1. InDesign crashes/freezes on launch all the time

    96 votes

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    73 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

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    Michael Beck commented  · 

    ID 2020, 2021, 2022 crashes unexpected
    All versions are crashing sometimes when switching programs, sometimes while using. This happens 6–10 times during the day. Crash reporter is nearly no use because it won’t come up in 95% of all crashes.

    Here’s the DB-link to a hang file. Hope this helps
    https://www.dropbox.com/s/5q7buzw0264ewsz/Adobe%20InDesign%202021_2021-12-31-121616_Mac-Pro-von-Michael.hang?dl=0

    Help would be MOST appeciated!

    Michael Beck supported this idea  · 

  2. spinning beach ball when clicking into text box

    6 votes

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    0 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Michael Beck supported this idea  · 

  3. adobe freezing and getting beach ball spin constantly

    5 votes

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    3 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

    Michael Beck supported this idea  · 

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