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ambientcreative

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    ambientcreative commented  · 

    I've been using Adobe products since they first appeared and this is the WORST bug ever...

    EVERY. SINGLE. TIME I open a document I get this message - despite the font being loaded and available to other applications... and EVERY. SINGLE. TIME I generate a pdf the font unloads itself and I have to go to Suitcase and reactivate Helvetica Neue Medium ... which given that every day I am creating and generating technical documents is a massive reduction in productivity and stress I and other designers do not need... it started on one of the updates a few months ago - but I can see other users have experienced it for a while... GET IT FIXED.

    An error occurred while saving the comment
    ambientcreative commented  · 

    no it hasnt been fixed... Helvetica Neue causing endless problems.. fonts ARE there - create PDF.. fonts go to dreaded pink... reopen Suitcase - deactivate/ reactivate... it is EVERY time I try to pdf

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