Stein Eikesdal

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    18 comments  ·  Adobe InDesign: Bugs » Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
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    Stein Eikesdal commented  · 

    Reminder and update: Yesterday, I received the Adobe Indesign 16.4 x64 update and yet the problem with stuttering mouse is persistent while working with BOOK operations, see below for details.

    To replicate, very easy (For Windows):
    Create a new BOOK, save to local drive.
    Create 15 blank indd documents.
    Add all these 15 into book.
    Select all files within book and export to PDF.

    While processing, the mouse will hang and stutter. It did not happen from year 2000>2019 at least for me on the full range of Adobe Indesign updates from v1.5 to CS3. I upgraded to newer Adobe Indesign just about 2 years ago when this issue started. Changed even to new computer and OS during these 2 years.

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    Stein Eikesdal commented  · 

    Reminder and update: Today, I received the Adobe Indesign 16.3 x64 update and yet the problem with stuttering mouse is persistent while working with BOOK operations, see below for details.

    Adobe: Its almost 1 year since you told us you will review it, when will this massive headache of a real bug be fixed?

    I will repeat this message every time another update arrives until its fixed. Adobe can decide when my flood are to be stopped.

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    Stein Eikesdal commented  · 

    Reminder and update: Some days ago, I received the Adobe Indesign 16.2.1 x64 update and yet the problem with stuttering mouse is persistent while working with BOOK operations, see below for details.

    Adobe: Its almost 1 year since you told us you will review it, when will this massive headache of a real bug be fixed?

    I will repeat this message every time another update arrives until its fixed. Adobe can decide when my flood are to be stopped.

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    Stein Eikesdal commented  · 

    Reminder and update: Some days ago, I received another Adobe Indesign 16.1 x64 update, and issue is still present when working with BOOK (Automatic Page Number, Package book for Print and Export Book to PDF).

    Mouse movement goes completely to a stuttering effect and I cannot multitask during the time these functions are processing. Keyboard does not show this kind of lag. All windows 10 updates, graphics drivers are all updated as well as Creative Cloud + additional Adobe software.

    We are now 5 people having the exact same stuttering mouse on all different hardware on all .indb/BOOK projects.

    Bug has been going on since Nov 2018, by looking at the intial poster.

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    Stein Eikesdal commented  · 

    Reminder and update: Today, I received the Adobe Indesign 16.1 x64 update, and issue is still present when working with BOOK (Automatic Page Number, Package book for Print and Export Book to PDF) just as the past 2 years.

    Stein Eikesdal supported this idea  · 
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    Stein Eikesdal commented  · 

    Adobe:

    Fix this issue at once! Stop wasting time on adding new year numbers and splash logo to updates you are making! Focus!

    This issue has been reported _2_ years ago, and through all the past 4-5 updates including the latest everything regarding page numbering, export pdf, preflight, package etc done from the hamburger menu of BOOK function cause the mouse to become jerky.

    I have tried this even on 1-day installed Windows 10 with freshly installed Creative Cloud + Indesign + all updates, fresh new graphics card and entire new computer = same result as my previous post where I was on an Windows 7 OS and different hardware.

    People around me experience the same jerky mouse movement on other hardware too. This is 100%+100% related to GUI inside the BOOK window. Once it start processing more than _1_ document in the list, mouse becomes jerky. Imagine my user manuals have over 70 documents performing this way. I _can_ use keyboard to use PC otherwise, but that does not help much for an multitasking environment. Its 2020, btw.

    CPU load is minimal, memory 32GB, nothing else running, don't matter, mouse still slow.

    1 year has passed personally from my original post - still no improvements. I have been patient, due to the fact last time I had older OS and hardware. But seeing no improvements over the past 2 months with all new OS-hardware and software things are getting highly frustrating - kind of like into customer complaint of malfunctioning paid-for software type of scenario. It can only get worse from here on.

    Everything but the BOOK related function is however working great as always in Indesign for me.

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    Stein Eikesdal commented  · 

    The mouse and combination of BOOK works fine in Indesign 1.x all the way to CS3 (used Indesign every day from 1999). Never tested CS4,CS5 as CS3 was always favourite and worked perfectly even today.

    Now with recent v14 and latest v15 of Indesign 2019 and 2020 the problem still remains. What is going on?

    We have lots of separate docs linked into BOOK function via mapped network drives. I run Windows 7 64bit with all updates and graphical drivers in place. Using another USB mouse does not solve it.

    Doing a Update Page Numbers, Preflight and even Export book to PDF the problem remains. Mouse is super slow. I have only seen this behaviour in Windows if there was a 100% disk activity + CPU 100% at once. Indesign does not show any of these signs, so its related to the GUI elements, or some kind of child GUI problem with the progress bar once we are in BOOK mode. Indesign 2019/2020 does not behave slow in any other menu or function.

    This is purely something todo with GUI response in at least Indesign versions from 2018-2020 as far as I have tested.

    This should get top priority.

  2. 60 votes

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    Stein Eikesdal commented  · 

    The links has always been full path since the past 21 years, I've used Indesign for that long, and even if we Would link to files on example H: (mapped network drive in Windows), it would actually use the underlying UNC path link....imagine when that name is changed? Well, instant break, since they didn't save reference to "H:".

    So, will that get fixed? Hardly, its taken 21 years so don't expect the next 20 to be of any different.

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