Skip to content

Marcel

← Adobe InDesign

My feedback

1 result found

  1. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

    22 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    37 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Marcel commented  · 

    Okey I finally solved this after wasting two hours. Here's how:

    > Open the Terminal via spotlight. It says something like this:
    Jonnys-MacBook-Pro:~ jonnyrakete$
    ( in this case, jonnyrakete is your username )

    copy and paste the following commands and hit enter, they will work unlike the **** adobe provided in their help article. But don't forget to replace jonnyrakete with what's written in your terminal. Hint: if the terminal gives you no response at all, it worked. If there's a message you did something wrong.

    sudo chmod -R 777 /Users/jonnyrakete/Library/Preferences/Adobe\ InDesign

    sudo chmod -R 777 /Users/jonnyrakete/Library/Caches/Adobe\ InDesign
    if your terminal gives an error now, type in these two commands:
    sudo chmod -R 777 /Users/jonnyrakete/Library/Caches
    mkdir /Users/jonnyrakete/Library/Caches/Adobe\ InDesign

    sudo chmod -R 777 /Users/jonnyrakete/Library/Application\ Support

    enjoy your day if it worked!

Feedback and Knowledge Base

(thinking…)