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Sam Rodriguez

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  1. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

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    37 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Sam Rodriguez commented  · 

    Upgraded to the latest InDesign today and now its completely broken as it crashes on launch. Steps that I have tried to fix the problem already are:
    1. deleted InDD preferences and relaunched
    2. Uninstalled InDD including preferences and reinstalled TWICE
    3. Restarted Mac
    3. Cold Restart Mac

    Only thing I have not tried is updating my Mac OS. I am running 10.14.2

    I can run InDD version 13.1 (afraid to update that one to 13.1.1 now) but now I have to convert every file created under version 14.

    Attached are the error messages.

    I am really disappointed that this kind of thing keeps happening with Adobe updates from time to time. Not every time, but enough to where it makes you think what the heck am I paying upwards of $600 a year for? For the privilege to have my program work worse or not at all upon updating?

    Please Help Adobe, I have been an Adobe user for 25 years now!

    Sam Rodriguez supported this idea  · 

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