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Caleb Fugleberg

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

    An error occurred while saving the comment
    Caleb Fugleberg commented  · 

    Same issue here. It's been happening off an on for a while. Just happened now. I can't drag objects but can move with arrow keys.

    Macbook Pro 15in 2017
    MacOS Sierra 10.12.15
    Adobe InDesign CC 2019 - 14.0If I knew how to send cache and preferences I would...

    I'm still able to click and drag to:
    - rearrange property panels in InDesign
    - resize image and text frames in InDesign
    - highlight text in InDesign

    I'm still able to click and drag normally in other open Adobe Apps like Illustrator and Photoshop.

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