Brian Burton

My feedback

  1. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Adobe InDesign: Bugs » Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Brian Burton commented  · 

    ADDITIONAL INFO for ID 2019 displaying pixelated pictures, to my post on May 14, 2019: If I save a photo as an EPS--instead of a TIF--the picture displays correctly in ID. However, EPS files are much, much larger. So, the rendering issue seems to be having a problem with both tifs and PSD files, but NOT EPS files. And, as I've said, when I delete the picture, then UNDO, it forces the GPU to render, and it displays correctly.

    An error occurred while saving the comment
    Brian Burton commented  · 

    Just installed ID 2019 5/10/19. Importing hi-res photos, come in pixelated. PDFs are fine. Trashed ID prefs. No help. I noticed that it often says "Reading (photo)" at the bottom bar info, but my doc did not show that. However, if I DELETE one of the photos, then UNDO it (command-z), it forces ID to redraw it, along with the other photos. They appear sharp and hi-res. However, saving it does no good, as it appears pixelated whenever I open the doc (I tried several docs). So, the work-around is to do the delete-undo while I'm working on the file, so it's clear. I'm enclosing a PDF to show what I see on screen.

    Brian Burton supported this idea  · 
  2. 42 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    38 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

    Brian Burton supported this idea  · 

Feedback and Knowledge Base