Addressing this problem has been tricky for us given the random nature of the issue.
Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.
Many of you must have received email from us seeking more details about the issue.
We have concluded our investigation and came up with the below mentioned finding:
It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
If the user tries to drag it from any other position, the object cannot be moved.
We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest version id 14.0.3.
Please download and install id 14.0.3 and let us know your feedback on the new experience.
Note:
If you are unable to drag other types of objects (other than empty polygons), please check the memory usage of your system. It has been observed that when the memory usage reaches the critical level, dragging of the objects become difficult.
As a workaround, you may either try to close some applications or restart the system.
Regards,
InDesign team
Hello All,
We thank you for your patience all this while.
Addressing this problem has been tricky for us given the random nature of the issue.
Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.
Many of you must have received email from us seeking more details about the issue.
We have concluded our investigation and came up with the below mentioned finding:
It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
If the user tries to drag it from any other position, the object cannot be moved.
We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…
Ran into the same issue here and hoped that there was a solution but I guess it’s just a bug
I’ve tried in the 2018 and 2019 versions of indesign which seem to have the same problem and it is accross all types of objects.
Creating a new document still gives the issue and closing all browsers still give the same issue. But the arrow keys work.
Yeah
Please help
It’s really frustrating
Working on windows 10
Theresa Lee
Ran into the same issue here and hoped that there was a solution but I guess it’s just a bug
I’ve tried in the 2018 and 2019 versions of indesign which seem to have the same problem and it is accross all types of objects.
Creating a new document still gives the issue and closing all browsers still give the same issue. But the arrow keys work.
Yeah
Please help
It’s really frustrating
Working on windows 10