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Ian

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  1. InDesign 2019 Fails to open properly and freezes.

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    49 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

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    Ian commented  · 

    .. should read Audition 12 also failed ...

    An error occurred while saving the comment
    Ian commented  · 

    CC completely uninstalled and reinstalled, twice, but InDesign still fails to start and instead delivers two "fail to load" messages attributed to RPLN plugin and UI.APLN plugin. ID 14.0.2, W10 1809.

    Likewise, Audition 14 also failed to load before complete reinstallation. Help please.

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