Melissa

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    41 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created…

    Melissa commented  · 

    I have the skinny wheel issue as well. Just had the Mac wiped and it is better but still happens. I think the problem is because I am working on a file that has a lot of photos. Maybe I need more ram to run InDesign CC18??? What do you reccommend? I have 16GB ram and 1TB HD space on iMac 3.4 GHz Intel core i5 Sierra. I did have High Sierra before the computer wipe. IT recommended I don't go to Mahave because they said there were even more issues. What is your suggestion? I think it is due to the GPU performance trying to render all the photos. But I need all the photos.

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