Christine Romanell

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  1. 7 votes
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    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

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    Christine Romanell commented  · 

    Download is doing blank for all our adobe publish docs on our website.

    We are using the latest version of InDesign 14.0.1.

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