Craig Milligan

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    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

    Craig Milligan supported this idea  · 
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    Craig Milligan commented  · 

    Problem for me as well. Trying to link directly to other PDF forms hosted on other parts of our website or state office of education site for our school counselors, so parents and students can fill out to submit and/or print.

    Just trying to get people to the right information with one click, not have to find the link to the forms.

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