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Sara

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  1. InDesign Corrupt files

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    22 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.

    Thanks,
    Adobe InDesign team"

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    Sara commented  · 

    I'm on a Late 2015 iMac and on Adobe CC 2019. I upgraded to Mojave this morning and have been having issues opening .indd files. I get the error:

    "Cannot open the file '___.indd'. Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application."

    It's definitely not open in any other programs. I access these files via dropbox. I also ran the Identify script (https://forums.adobe.com/message/4071567#4071567) and the same file gets a "this is not a valid indd file" message. Not sure what the issue is here because I opened these files with no issues on High Sierra.

    Sara supported this idea  · 

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