Sara

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    16 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →
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    Sara commented  · 

    I'm on a Late 2015 iMac and on Adobe CC 2019. I upgraded to Mojave this morning and have been having issues opening .indd files. I get the error:

    "Cannot open the file '___.indd'. Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application."

    It's definitely not open in any other programs. I access these files via dropbox. I also ran the Identify script (https://forums.adobe.com/message/4071567#4071567) and the same file gets a "this is not a valid indd file" message. Not sure what the issue is here because I opened these files with no issues on High Sierra.

    Sara supported this idea  · 

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