Conny Lindström
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The issue has been fixed in the latest release of InDesign – InDesign 2021.
Please update to this new version of InDesign to get the fix.—
Adobe InDesign teamAn error occurred while saving the comment Conny Lindström commentedI have that too. Started a few weeks back without any reason—I haven't changed anything but yet all of a sudden the shortcuts stopped working occassionally.
The same problem still with the CC2019 just updated.(Maik, this is the bug report page.)
Update to the shortcut new document not working:
Seems to be caused by the setting "Show ‘Start’ Workspace When No Documents Are Open.
If I uncheck that function the shortcut for new document does not work.
If I activate the function the shortcut now works properly.
Some weird things going on here...