Jan

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    41 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
    As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For the majority of the users the issue was intermittent and is no longer reproducible.
    3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    Please note that we have created separate threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created…

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    Jan commented  · 

    I, too, am having spinning-ball problems. I am using iD version 13.1, High Sierra version 10.13.4, and I am using Suitcase Fusion version 19.0.5 (6615). I cannot make any headway in my document at all because the ball spins every time I click on anything. I resaved my document as an idml and opened that. Same thing. Spinning ball. Has anyone figured this out? Someone suggested it was Suitcase Fusion, but has anyone figured this out in the last three days?

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