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Simon R.

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  1. Indesign freeze my iMac when launching

    1 vote

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    2 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Resolved For User  ·  Abhinav Kaushik responded

    As confirmed by the user that the issue got resolved after Re-installing Creative Cloud Desktop Application.

    Regards
    InDesign Team

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    Simon R. commented  · 

    I can't launch InDesign. It just freeze my entire computer and I am forced to restart the iMac. Any idea?

    I reinstalled it and it didn't make any change...

  2. InDesign fails to launch

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    3 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

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    Simon R. commented  · 

    I have the same problem, but on an iMac. Makes my computer freeze each time I try to launch the software and I'm force to restart.

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