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  1. Can't drag objects

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    248 comments  ·  Adobe InDesign: Bugs » Others  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

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    Abbey commented  · 

    I contacted Adobe via chat. They took remote access of my Mac and fixed the issue in about an hour. Deleted my preferences, uninstalled the app, reinstalled and rebooted my computer. Everything works now.

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    Abbey commented  · 

    I posted earlier, but wanted to mention some new issues I have found with the drag function unusable. While these tasks can be done via other means, not having these shortcuts is very frustrating and adds time to each project. I thought this might help Adobe understand the scope of the bug.

    1. I cannot drag color swatches into the gradient panel to make an object a gradient.
    2. I cannot apply a master to a page by dragging it onto that page.
    3. I cannot delete or duplicate layers or pages by dragging these down to the trash can or "new" icon.

    Adobe Support-Can we please get an update?

    Abbey supported this idea  · 
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    Abbey commented  · 

    1. Sierra 10.12.6
    2. Yes, I can resize but not drag
    3. Application Frame is On, but error still happens when it is Off
    4. Every item. Image, shape, text box, etc.

    I have updated to the latest version of Indesign, reset all Indesign preferences, uninstalled the app and reinstalled, rebooted my computer, made sure Chrome didn't have any crazy plugins...and still the same issue.

    This error makes InDesign almost unusable. I would hope to have a fix ASAP.

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