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  1. 4 votes
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    2 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

    Anonymous supported this idea  · 
  2. 23 votes
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    25 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

    Anonymous commented  · 

    This is happening to me too. Its always the Swatches panel and whatever else I have attached to it. I thought CC Libraries might be the culprit (I had that on another tab) but that was not so.

    EVERY time I open InDesign the panels attached to my Swatches tab do not load (F5 shortcut key).
    I've deleted my old Workspace file and made a new one.
    Also deleted preferences and that didn't help at all.

    Using InDesign 13.1 on OS X 10.12.6

  3. 2 votes
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    0 comments  ·  Adobe InDesign: Bugs » Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

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