Irene

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    18 comments  ·  Adobe InDesign: Bugs » Crash  ·  Flag idea as inappropriate…  ·  Admin →
    Irene commented  · 

    Hello all! I am facing a CC InDesign Problem on Windows 7, 64. I can start the software from Creative Cloud but when I double-click the exe, it crashes immediately with this error:
    Problemsignatur:
    Problemereignisname: APPCRASH
    Anwendungsname: InDesign.exe
    Anwendungsversion: 13.0.1.207
    Anwendungszeitstempel: 5a09e82a
    Fehlermodulname: PMRuntime.dll
    Fehlermodulversion: 5.0.0.191
    Fehlermodulzeitstempel: 5a09e4ae
    Ausnahmecode: c0000005
    Ausnahmeoffset: 0000000000007615
    Betriebsystemversion: 6.1.7601.2.1.0.256.4
    Gebietsschema-ID: 2055
    Zusatzinformation 1: feca
    Zusatzinformation 2: feca8aaaeecbaaeec56ac9bf43949164
    Zusatzinformation 3: f2dc
    Zusatzinformation 4: f2dc453ae0693947b7fdd5b34302e26c

    does anyone has a clue how to solve this?
    I installed all the updates offered by Creative Cloud

    Thank you in advance and kind regards. Irene

    Irene supported this idea  · 

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