Dawn

My feedback

  1. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    43 comments  ·  Adobe InDesign: Bugs » UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

    An error occurred while saving the comment
    Dawn commented  · 

    For me it's only happening in Indesign (I typically only use Indesign and Illustrator so not sure of other Adobe programs)

    An error occurred while saving the comment
    Dawn commented  · 

    Also having this problem and it's something I use a lot!

    Dawn supported this idea  · 
  2. 103 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

    An error occurred while saving the comment
    Dawn commented  · 

    Indesign CC 2017.1
    In the past I could move an image/text box while holding shift and move it over in a straight line up or down, now that feature no longer works. Holding shift does nothing.

    Dawn supported this idea  · 
    An error occurred while saving the comment
    Dawn commented  · 

    I have a version of this problem. It doesn't seem like it is working but when I let go after dragging the image to be larger or smaller, it does snap into proportion. So when clicking+shift and dragging the images do not stay in proportion but end up in proportion.

Feedback and Knowledge Base