Dawn
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27 votes
Issue is still seen in 'Immediate' Live Screen Drawing mode, when pressing alt in between the drag while copying to another spread
An error occurred while saving the comment An error occurred while saving the comment Dawn commentedAlso having this problem and it's something I use a lot!
Dawn supported this idea · -
108 votes
Hello All,
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.htmlIn the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
Regards,
Abhinav Kaushik
InDesign TeamAn error occurred while saving the comment Dawn commentedIndesign CC 2017.1
In the past I could move an image/text box while holding shift and move it over in a straight line up or down, now that feature no longer works. Holding shift does nothing.Dawn supported this idea ·An error occurred while saving the comment Dawn commentedI have a version of this problem. It doesn't seem like it is working but when I let go after dragging the image to be larger or smaller, it does snap into proportion. So when clicking+shift and dragging the images do not stay in proportion but end up in proportion.
For me it's only happening in Indesign (I typically only use Indesign and Illustrator so not sure of other Adobe programs)