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1. Incompatible with Windows 10, won't even open

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   4 comments  ·  Adobe InDesign: Bugs » Others  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Please try out InDesign CC2018 and let me know if it solves your issue.
   Please check if you meet the system requirements for latest InDesign – https://helpx.adobe.com/in/indesign/system-requirements.html

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   touseef commented  ·  October 27, 2017  ·  Edit…  ·  Delete…

   indesign 2017 on windows 10 multiple users effected, it will simply say InDesign is not responding in event viewer the following error appears:

   og Name: Application
   Source: Application Error
   Date: 25/10/2017 13:37:08
   Event ID: 1000
   Task Category: (100)
   Level: Error
   Keywords: Classic
   User: N/A
   Computer: corporate machine name
   Description:
   Faulting application name: InDesign.exe, version: 12.1.0.56, time stamp: 0x58c988ec
   Faulting module name: PMRuntime.dll, version: 5.0.0.191, time stamp: 0x58c9856e
   Exception code: 0xc0000005
   Fault offset: 0x0000000000007615
   Faulting process ID: 0x29bc
   Faulting application start time: 0x01d34d8df8c366fc
   Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2017\InDesign.exe
   Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2017\PMRuntime.dll
   Report ID: 82b3dc11-c23a-466f-a70c-734980688af5
   Faulting package full name:
   Faulting package-relative application ID:
   Event Xml:
   <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2017-10-25T12:37:08.884621200Z" />
   <EventRecordID>101654</EventRecordID>
   <Channel>Application</Channel>
   <Computer>corporate computer name </Computer>
   <Security />
   </System>
   <EventData>
   <Data>InDesign.exe</Data>
   <Data>12.1.0.56</Data>
   <Data>58c988ec</Data>
   <Data>PMRuntime.dll</Data>
   <Data>5.0.0.191</Data>
   <Data>58c9856e</Data>
   <Data>c0000005</Data>
   <Data>0000000000007615</Data>
   <Data>29bc</Data>
   <Data>01d34d8df8c366fc</Data>
   <Data>C:\Program Files\Adobe\Adobe InDesign CC 2017\InDesign.exe</Data>
   <Data>C:\Program Files\Adobe\Adobe InDesign CC 2017\PMRuntime.dll</Data>
   <Data>82b3dc11-c23a-466f-a70c-734980688af5</Data>
   <Data>
   </Data>
   <Data>
   </Data>
   </EventData>
   </Event>

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