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Carol Freimark

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  1. 8 votes

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    Carol Freimark supported this idea  · 
  2. 59 votes

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    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

    Analysis

    • We have been able to reproduce the issue on Windows, and it is currently under investigation.
    • The root cause is that the UNDO stack is getting purged and the issue is getting manifested in History Panel.
    • The issue is intermittently(depends on when InDesign chooses to purge the stack) getting reproduced on Windows machine only. The issue is not observed on Macintosh.
    • It has started to be reported by customer recently 14-Dec-2025 onwards. A Windows update has been pushed on 09 December 2025 for Win11 23H2, 24H2 and 25H2. Refer to https://support.microsoft.com/en-us/topic/december-9-2025-kb5071417-os-build-22631-6345-5b7b15d8-96a2-4c8f-a61d-b5e1bc9618f8

    Adobe InDesign Team

    Carol Freimark supported this idea  · 
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    Carol Freimark commented  · 

    my indesign is doing the same thing... just started a week ago. had an agent remote in and remove all adobe programs and reinstall indesign, this seemed to fix it. however it started doing it again today, I did notice that I done the version update and then it started. I had another agent remote in he said it could be my GPU Driver, so we unchecked that setting in indesign, however it is still doing it. need to know a fix as it is very inconvenient.

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