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Phil Greenhalgh

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  1. [ID-4259367]Error handling dialog shown while placing some TIFF/EPS files

    16 votes

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    9 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.5.3.144). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Sanyam Talwar

    Phil Greenhalgh supported this idea  · 
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    Phil Greenhalgh commented  · 

    Since the update to 19.5.2 I am getting problems opening documents that have eps files (logo's etc). with the error:

    Error encountered while reading tiff image. Image may be damaged or incompatible.

    To get round this I need to create .ai versions of logo file and try to quickly quickly reimport them before the error comes back up. this includes lots of historic layouts and templates that include eps files and makes it very difficult to work

  2. image damaged or incompatible

    12 votes

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    5 comments  ·  Adobe InDesign: Bugs » Graphics/Images/Assets  ·  Admin →
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    Phil Greenhalgh supported this idea  · 

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