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Phil Greenhalgh

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  1. [ID-4259367]Error handling dialog shown while placing some TIFF/EPS files

    15 votes

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    8 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have tried to reach out to each one of you to get packaged indd document along with TiFF and EPS image to reproduce the issue internally. However, we have not received any asset to reproduce the issue. We have attempted a fix for this issue in the InDesign PreRelease build(v20.2.0.024) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    —

    Adobe InDesign team

    Phil Greenhalgh supported this idea  · 
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    Phil Greenhalgh commented  · 

    Since the update to 19.5.2 I am getting problems opening documents that have eps files (logo's etc). with the error:

    Error encountered while reading tiff image. Image may be damaged or incompatible.

    To get round this I need to create .ai versions of logo file and try to quickly quickly reimport them before the error comes back up. this includes lots of historic layouts and templates that include eps files and makes it very difficult to work

  2. image damaged or incompatible

    12 votes

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    5 comments  ·  Adobe InDesign: Bugs » Graphics/Images/Assets  ·  Admin →
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    Phil Greenhalgh supported this idea  · 

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