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Nayan Kankariya

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3 results found

  1. InDesign 2025 does not import settings from 2024 correctly

    2 votes

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    1 comment  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Nayan Kankariya commented  · 

    Hi Filip,

    We hope you are continuing to stay well and healthy. As confirmed in our conversation in prerelease message, you are able to import the settings except PDF presets. Can you please confirm if you still observing this issue with importing settings from 2024, we can accordingly investigate the behavior occurring on your machine.

    Have a pleasant day!

    Regards,
    Nayan
    InDesign Team

  2. [ID-4256474]InDesign 2025 removes all PDF export setting files with double-byte and accented characters from InDesign 2024

    40 votes

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    7 comments  ·  Adobe InDesign: Bugs » PDF Export  ·  Admin →
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    Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix for this issue is available in the InDesign PreRelease build(v20.0.1.030) and above.

    Please check if the issue is now resolved.

    Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

    Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

    If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

    —

    Adobe InDesign team

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    Nayan Kankariya commented  · 

    Hi Filip,

    Thanks for creating this thread and bringing this issue to our notice. We sincerely apologize for the inconvenience caused with this issue. We are able to recreate the issue internally and currently investigating the behavior observed on Mac platform with double-byte and accented characters.

    Currently we do not any workaround which is available for this issue and hence we request users having PDF export setting preset names containing double-byte or accented characters to take backup of all the .joboptions files present under the folder location:
    "/Users/<username>/Library/Application Support/Adobe/Adobe PDF/Settings".

    We will surely keep this thread once the fix is made available as part of next release.

    Have a pleasant day!

    Regards,
    Nayan
    InDesign Team

  3. Installing InDesign 2024 wiped all my preferences and workspaces

    42 votes

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    20 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.0.1.205). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

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    Nayan Kankariya commented  · 

    Hi All,

    Thanks for reporting this issue, we apologize for the inconvenience caused. We are investigating the issue internally and will be providing a fix in near future.

    Thanks for your kind patience.

    Have a pleasant day!

    Regards,
    Nayan
    InDesign Team

    An error occurred while saving the comment
    Nayan Kankariya commented  · 

    Hi,

    Thanks for reporting this issue, we apologize for the inconvenience caused. We are investigating the issue internally and will be providing a fix in near future.

    Thanks for your kind patience.

    Have a pleasant day!

    Regards,
    Nayan
    InDesign Team

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