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Phil Welbourn

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  1. Cannot click top MacOS Menu Bar with Indesign running

    4 votes

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    5 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Phil Welbourn commented  · 

    Interestingly, adjusting the GUI scaling in preferences makes it work properly for one Indesign restart. But after that the problem is back.

    Fresh preferences don’t help either.

    Phil Welbourn shared this idea  · 

  2. InDesign crashes/freezes on launch all the time

    65 votes

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    55 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

    A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

    We would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

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    Phil Welbourn commented  · 

    Indesign 16.02 Big Sur 11.1 crashes on startup with two eGPUs connected - its ok with one.

    Phil Welbourn supported this idea  · 

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