Jen
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The fix for this issue is now available in the latest update of InDesign – version 16.1
Please update to this version to get the fix.—
Adobe InDesign teamAn error occurred while saving the comment
I started dealing with this after recently updating. The file in question had been packaged, and the .indd was an issue. The .idml worked fine. Not sure if once the issue rears its head you can still save back as .idml to fix, but it is certainly worth a try if you won't lose anything too important functionality-wise.
(Another simple solution would be using different font too, if able... but sounds like many, many fonts are being affected here and some of your jobs are way bigger than mine). Hopefully we will hear of a solution from Adobe very soon.