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  1. 75 votes

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    To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    Adobe InDesign Team

    Adam supported this idea  · 
  2. 135 votes

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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.1.2

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you still face this problem.


    Adobe InDesign Team

    Adam supported this idea  · 
  3. 82 votes

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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2021 – that is, InDesign 16.2.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you still face this problem.


    Adobe InDesign Team

    Adam supported this idea  · 
    An error occurred while saving the comment
    Adam commented  · 

    BTW, my workaround at the moment is exporting to PNG format and then converting to jpeg via Lightroom Classic.

    An error occurred while saving the comment
    Adam commented  · 

    Same issue. Please fix this - I use this feature all day, every day. Can't work like this.

  4. 11 votes

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    Adam supported this idea  · 

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