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  1. 167 votes

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    Anonymous commented  · 

    Same problem in my case. The adobe solution is not seriously meant! I had this many many times: quit, logout, restart, login, .... This needs min. 15 minutes. I am sorry, but you can´t work like this :(
    Is there any other solution, besides this one:

    1. Quit InDesign.
    2. Delete caches and preferences, which you can find here:
    Mac:
    /Users/yourname/Library/Caches/Adobe InDesign
    /Users/yourname/Library/Preferences/Adobe InDesign
    /Users/yourname/Library/Caches/CSXS/cep_cache
    Win:
    C:\Users\yourname\AppData\Roaming\Adobe\InDesign
    C:\Users\yourname\AppData\Local\Adobe\InDesign
    C:\Users\yourname\AppData\Local\Temp\cep_cache
    3. Sign out of the Creative Cloud application
    4. Restart the machine.
    5. Sign in back again into the CC application.

  2. 43 votes

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    Anonymous commented  · 

    Same in my case too, some "unmapped comments". Sometimes it works, sometimes not.
    Unfortunately you can't offer this tool to my customers. and me neither...
    When it works, it´s very cool. But if not, the additional work is horrible.

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