Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
220 results found
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Strange Whitespace areas
I am using CC2019 and the have the same issue in CC2020. I have mysterious areas of whitespace that I can't use appearing on my pages. Please see the attached file. The file is part of a book. Page 110 (relative to book's start, the third spread in the file) is where the trouble starts.
I don't mean to be a nuisance but sorting this out is rather urgent. I am going to destroy the document and start again out of desperation.
Kind regards
Mike HowellI have tried reducing image sizes.
I have tried analysing the story.
I have…1 voteBased on user comments, closing this issue.
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Adobe InDesign team -
Book/Index
Indesign CC 2019 und Indesign CC 2018:
Absturz beim Generieren des Index bei einem Buch mit vielen Kapiteln.
Das Buch hat 156 Kapitel (von 1 Seite bis 30 Seiten) - beim Aktualisieren des Index reproduzierbarer Absturz.
Das Buch hat 822 Seiten.
Kein Crashreport möglich - der Dialog erscheint nicht (auch nach REG Datei nicht).1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
freeze
- ID version 14.0.3.
- I launch ID.
- Buttons should normally be clickable
- However, ID freezes after appr. 1 second and nothing is remotely clickable. Only way to close the program is by shutting it down via taks manager
- ----
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Indesign crashes with 0xc0000005 executing a script that works with tables
Hi all,
I have a extend script that works with tables. It always works fine executed in Extend Script Toolkit, but when I want to rise it from Adobe Indesign, it always make the aplication to crash with an 0xc0000005 error. Not always crashes at the same line and not always crashes in the same table. Simply a random number of tables in the document are procesed, but always crashes before finish.
Indesign version: CS6 8.0 version (I also have tried with a trial 2019 version and also crashes!!).
OS: Windows 7 64b
We are totally desperated. Please, help!!
Thanks…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
InDesign Crashing when inserting footnote or carriage return
Running Mac OS Mojave 10.14.6 and inDesign CC 2019.
I have used InDesign since it replaced PageMaker, and PageMaker for a decade before that. It almost never misbehaves ... so I am grieved to report that I just crashed InDesign three times in a row.
I am editing an existing 20-page, single-column document. The first two times I tried to insert a footnote, InDesign crashed dramatically -- the windows disappeared and the program icon in my Dock no longer showed the dot indicating an open application. The third time I inserted a carriage return and InDesign crashed the same way.
…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
crashes while exporting with long file names
My InDesign Seems to crash every time I try to export a file to pdf with a filename that is longer than 40 characters. We have to have the file names this long due to our naming conventions.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Drive File Stream causing InDesign to crash
InDesign v 14.0.2
We use Drive File Stream for all of our file storing - which has been working great until last week when opening certain files made InDesign crash repeatedly. I have tried to save as an IDML, download locally and still have the crashing problem.
When I go to open the file it will just freeze the application window, no panels visable and just the spinning Mac ball. Force quit and then reopen InDesign - then it freezes again each time upon reopening, before trying to open any files and I have to force quit again. The second…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Paste & Crash: The New Adobe Game
14.0.2.324 CRASH Every. SIngle. Time. I. Paste text from Word (16.26 Mac). What tha what tha????
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
InDesign buffers every 5 seconds
I am on a new MacBook Pro; every other adobe program runs fine, including After Effects. There shroud be no reason why drawing my second text box InDesign makes it borderline crash. Im working off my internal hard drive and it is happening with every InDesign file. I have the display performance set to fast and I have no other programs opened.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
1 vote
As per discussion over email, the crash is being faced in InCopy CC2014 while working with Smart Connection(external plugin).
We recommend you to upgrade to the latest version of InCopy 2020 (if you’re not already on it). It contains a lot of stability fixes.
_
Adobe InCopy Team -
1 vote
As per discussion over email, the crash is being faced in InCopy CC2014 while working with Smart Connection(external plugin).
We recommend you to upgrade to the latest version of InCopy 2020 (if you’re not already on it). It contains a lot of stability fixes.
_
Adobe InCopy Team -
Command W closes all document tabs in order and then crashes InDesign
Using Command W to close a document tab closes all document tabs (in order) before crashing InDesign.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
storing files on desktop
Not an idea, but a problem...InDesign support is telling me that I need to store my customer's book (a catalog) on my desktop AND all the associated images...that's impossible...there are over 1300 images in this 180 page book.
ID crashed three consecutive times today trying to open the book to change the dates which appear on the master pages...I'm using the most updated version of creative cloud in a windows 10 environment...
Any ideas of how to fix this? InDesign seems like a very unstable software to have come from a premier (and premium) software company like Adobe.1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Idml export issues
I have a file that won't export a fully formed .idml file. Here's my setup.
MacOS Mojave 10.14.4
InDesign 14.0.2.324Steps to reproduce: export or save one particular file as .idml format; open resulting .idml file.
Expected result: file should open as a new document.
Actual result: an error dialog pops up saying the file cannot be opened, with the error 'not well formed.'
This only occurs with one particular file, but it occurs on any Mac used to export the file, and with InDesign version 14.0.3
I have also tried to open the CC 2019 file in CC 2018,…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
CC 2019 crashes on macOS when running SDK plug-in
Specifically, the crashes at code "actionManager->PerformAction(activeContext, kOpenStructureWinActionID)".
Our code uses that action to show/hide the structure view.
And the crash also be reproducable in the sample plugin from InDesign SDK.Only occurs on macOS, Windows do not have the issue.
The steps are:
1. Compile the plugin "SnippetRunner.sdk.InDesignPlugin" which is in InDesign CC 2019 SDK.
2. Load it in InDesign.
3. Create a new blank document
4. On SnippetRunner[US] panel, select ManipulateStructureView from dropdown list.
5. Click Go icon, and choose ChangeStructureViewState(toogle)
6. Click OK button
7. Crash.Crash log attached.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
3 types of consistent crashes during past 3 months
Using version 14.0.2 x64 under Windows 10.
Working on a 356-page book. Three types of crashes occur consistently:
1 - When I export to PDF.
2 - When I add pages, usually in increments of 10.
3 - When I switch between single-page layout and 2-page spread layout.After every crash, when I go to open the file, inDesign offers to auto recover the file. When I say yes, InDesign warns me that the file might be corrupt. I always open anyway. After 3 months working on this book, I can't afford to start over, so I hope for the…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
InCopy crashes while saving document or checking in
InCopy 14.4, MacOS 10.14.4
InCopy document crashes all the time while saving or checking in a document.
The document contains a lot of comments and cross references to other documents.
I have already tried to copy all content into a new document. This does not help.
I cannot work further on the document, so I need assistance!1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Indesign crashes every time opening in Mojave 10.14.4.
Indesign crashes every time opening in Mojave 10.14.4.
I tried uninstalling and re-installing, nothing works. Is there a fix?
This problem is causing work deadlines to fail.
Is there a way to completely erase all traces of Indesign CC 2019 from my Mac and start fresh?
Here is the crash report attached as a text file.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Start freeze
When I start InDesign 2019 a pop-up appears that's white. After a while the Adobe logo appears and the loading icon. But that's it. No other menu entries are active
If I close the pop-up the programm closees1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Indesign CC does not open
Indesign CC 14.0.1 does not open. When I want to open Indesign it shows the loading screen but after that indesign closes.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
- Don't see your idea?