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Dani Mead

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    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

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    Dani Mead commented  · 

    What if you have a compatible setup and you're opening InDesign with the laptop lid open, and it's still not activating the GPU? It's greyed out...?

    We have two 2019 15" MacBook Pro's, i9 processors, 5K displays, 16GB Memory, 512GB Storage. Mine opens with GPU selected, all works fine.

    Our other designer has the EXACT SAME setup but hers is not opening in GPU mode??

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