Marcel
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Based on our investigation we have categorized the issue that are being reported on this thread into three types:
1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.
2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
https://helpx.adobe.com/in/indesign/using/gpu_performance.html3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
Please update your InDesign to the latest version to try out the fixNote:
Since , this thread is mainly being tracked only for enable-ment of GPU functionality
Please report drawing related issue via other reported threads or new threads.An error occurred while saving the comment An error occurred while saving the comment Marcel commentedI tried a new user account on the same Mac and I can use the GPU with indesign cc 2019...
But that is not a solution for me...An error occurred while saving the comment Marcel commentedModellname: iMac
Modell-Identifizierung: iMac19,1
Prozessortyp: Intel Core i9
Prozessorgeschwindigkeit: 3,6 GHz
Anzahl der Prozessoren: 1
Gesamtanzahl der Kerne: 8
L2-Cache (pro Kern): 256 KB
L3-Cache: 16 MB
Hyper-Threading Technologie: Aktiviert
Speicher: 40 GBChipsatz-Modell: Radeon Pro 580X
Typ: GPU
Bus: PCIe
PCIe-Lane-Breite: x16
VRAM (gesamt): 8 GB
Hersteller: AMD (0x1002)
Geräte-ID: 0x67df
Versions-ID: 0x00c0
ROM-Version: 113-D0008A-042
VBIOS-Version: 113-D0008A1X-009
EFI-Treiberversion: 01.01.042
Metal: Unterstützt, Funktionsset macOS GPUFamily2 v1An error occurred while saving the comment Marcel commentedSame issue here on a new imac 2019...
Marcel supported this idea ·
phew, ok it works now. Try this:
http://www.tech4pub.com/2012/10/10/indesign-tip-reset-preferences-to-improve-performance/
After that, I can use the GPU...