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44 votesClosed: Fixed · Abhinav Kaushik responded
Based on our investigation we have categorized the issue that are being reported on this thread into three types:
1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.
2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
Please update your InDesign to the latest version to try out the fix
Since , this thread is mainly being tracked only for enable-ment of GPU functionality
Please report drawing related issue via other reported threads or new threads.
An error occurred while saving the commentDarren supported this idea ·
I have experienced the same issues with my Mac Pro (late 2010) with an upgraded Sapphire Radeon RX 580 8 gb and a Dell 27" 4K monitor. Still no detection of GPU and monitor. Tech support told me that both Apple and Adobe need version updates. I contacted Apple tech support and they confirmed that my hardware is compatible with Adobe's requirements. Sounds like Adobe needs to look into the matter a bit deeper since there are quite a few users that are experiencing this issue. Let's hope the next update will resolve this problem.
Aside from the GPU Performance, I have noticed major hesitation with the program, moving elements around, trying to click on objects and there's a long delay. Also when selecting the objects, if I click longer on it, it becomes stuck or attached to the cursor so when moving the mouse, the object moves with it even though I'm not pressing the mouse anymore. Very frustrating.