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André Thijsen

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  1. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

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    122 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

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    André Thijsen commented  · 

    I solved my problem!
    I disconnected my SMB network and indesign has become usable again !!

    André Thijsen supported this idea  · 
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    André Thijsen commented  · 

    Same problems.
    Indesign is very slow to reaction. I click on item (texte, image, guid,… or the interface element) and indesign freeze, the beachball turn 20-30 seconds and indesign is deblocked… for many few second and freeze again !!!!
    It's very inaceptable, unusable and frustrating !
    Same problem on five machines (iMac Late 2015 - High Sierra and Mojave).
    Five designer multiplyed by many unproductive time !!!!

    Adobe CC 2019 + Office 365 + Fontbook
    Il have uninstall rightfont, skyfont, unactivate all font, uninstall indesign, remove all pref, empty cache, launched OnyX, repare authorisation, uninstall all CC App (with ACC Cleaner Tool), CPU or GPU switch…

    An error occurred while saving the comment
    André Thijsen commented  · 

    Same problems.
    Indesign is very slow to reaction. I click on item (texte, image, guid,… or the interface element) and indesign freeze, the beachball turn 20-30 seconds and indesign is deblocked… for many few second and freeze again !!!!
    It's very inaceptable, unusable and frustrating !
    Same problem on five machines (iMac Late 2015 - High Sierra and Mojave).
    Five designer multiplyed by many unproductive time !!!!

    Adobe CC 2019 + Office 365 + Fontbook
    Il have uninstall rightfont, skyfont, unactivate all font, uninstall indesign, remove all pref, empty cache, launched OnyX, repare authorisation, uninstall all CC App (with ACC Cleaner Tool), CPU or GPU switch…

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