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1. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

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   218 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

   Of the responses we have received, the conclusion we’ve come to is:
   This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

   Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

   However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
   A) a test file,
   B) detailed steps to replicate the issue
   C) any specific type of content that causes this
   D) a screen recording, etc.
   E) ID version, OS, etc.
   (You can put the testing artifacts at a shareable location and share the link with us, reaching us at sharewithID@adobe.com OR rkiran@adobe.com.
   This will help us immensely in determining a proper fix for this issue.

   We seek your continued support to help improve InDesign. Let us do it together.

   —
   Adobe InDesign team

   As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

   Of the responses we have received, the conclusion we’ve come to is:
   This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

   Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

   However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
   A) a test file,
   B) detailed steps to replicate the issue
   C) any… more

   An error occurred while saving the comment
   Ryan commented  ·  Feb 27, 2019  ·  Edit…  ·  Delete…

   I had the same issue happen. Lost an hour of work. I couldn't undo, redo, save, save as. I was trying to salvage the document with copy and paste, but as soon as I copied anything into the new document, it disabled all the save commands. I was able to export to a pdf, but once I tried to package the document it caused InDesign to shutdown with a major error.
   Im using the newest version of Adobe InDesign and newest version of Suitcase Fusion.

   Save Submitting...